Friday, September 7, 2007

Friday Sept 7

Before you even get up in the morning vonage has your account restricted; I am in 'grace' they say. "Grace' means I do not leave a valid, viable ccard number for them to access whenever they feel like it. Let's see, I paid the august 7 bill on Sept 4; so the account was active three days before they gracefully, grace me again.
This blog will be a practice setup for the up coming release of "Wrath of Vonage", the blog for all voip users to discover what happens when they call customer service and technical support at vonage. Who cares?
Apparently tens of thousands care, tens of thousands fall for the American 'civil liberty number eleven' a citizens right to get something of more value than what they pay, and the unalienable right to be deceived into thinking they are getting something free.

' I have no dial tone'

'I'll be glad to help you with that; what type of internet service are you using? Is it dsl or cable internet?'

'How in good hell am I supposed to know that? Does it say it somewhere on here? '

'That's all right; if you take a look at your modem can you tell me the model name?'

'Which one is the modem, the white one or the black? Is it a box? There are too many wires here under my desk, I just want the phone on what do you care about my internet'

THAT WHICH I CANNOT SAY...IT IS VONAGE ANATHEMA: "if you don't even know what type of internet you're using and decide to place all your phones with an internet phone got what you deserve!! the phone wasn't so all important when you were trying to save $20....what level of idiocy do you subscribe to??????"

Instead it must be: 'oh, I can understand how that must be frustrating for you; let me help you with this, we will have to reboot the network.'

"Oh I'm not touching that stuff; I can't get down under that desk and deal with all those wires, can't you just fix it? Don't you all have a button there or something you can push?'

ANATHEMA: "of course we have a button you absolute moron! I could have pushed the button ten minutes ago and solved your problem but we choose to not use that button and instead go through all this crap!"

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